Castor Status

All Systems Operational

Castor EDC Operational

🇳🇱 NL Server - data.castoredc.com Operational

🇬🇧 UK Server - uk.castoredc.com Operational

🇺🇸 US Server - us.castoredc.com Operational

🇦🇺 AU Server - au.castoredc.com Operational

Castor EDC - Private Cloud Operational

Castor SMS Operational

Castor eConsent Operational

🇺🇸 US Server - us.castorconsent.com Operational

🇪🇺 EU Server - eu.castorconsent.com Operational

manage.castorconsent.com Operational

Enrollment Portals Operational

🇺🇸 US Enrollment Portals

Operational

🇪🇺 EU Enrollment portals

Operational

Knowledge Base Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 1, 2023

No incidents reported today.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

Some participants cannot pass the personal details page

Resolved - This incident has been resolved.
Sep 28, 17:52 CEST

Monitoring - We've reverted the app to a previous version and we're continuing the investigation on testing environments
Sep 28, 17:35 CEST

Identified - The issue has been identified and a fix is being implemented.
Sep 28, 17:20 CEST

Investigating - We are currently investigating this issue.
Sep 28, 17:15 CEST

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

EU/UK infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Sep 19, 21:27 CEST

Verifying - Verification is currently underway for the maintenance items.
Sep 19, 21:21 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 20:00 CEST

Scheduled - We'll be performing planned maintenance activities on our EU/UK infrastructure. For affected services there may be a brief interruption of service for 5 to 15 minutes.
Sep 11, 16:13 CEST

AU infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Sep 19, 19:48 CEST

Verifying - Verification is currently underway for the maintenance items.
Sep 19, 19:44 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 19:00 CEST

Scheduled - We'll be performing planned maintenance activities on our AU infrastructure. For affected services there may be a brief interruption of service for 5 to 15 minutes.
Sep 11, 16:12 CEST

US infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Sep 19, 11:06 CEST

Verifying - Verification is currently underway for the maintenance items.
Sep 19, 11:01 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 10:30 CEST

Scheduled - We'll be performing planned maintenance activities on our US infrastructure. For affected services there may be a brief interruption of service for 5 to 15 minutes.
Sep 11, 16:11 CEST

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.