All Systems Operational
Castor EDC Operational
πŸ‡³πŸ‡± NL Server - data.castoredc.com Operational
πŸ‡¬πŸ‡§ UK Server - uk.castoredc.com Operational
πŸ‡ΊπŸ‡Έ US Server - us.castoredc.com Operational
πŸ‡¦πŸ‡Ί AU Server - au.castoredc.com Operational
Castor EDC - Private Cloud Operational
Castor SMS Operational
Castor eConsent Operational
πŸ‡ΊπŸ‡Έ US Server - us.castorconsent.com Operational
πŸ‡ͺπŸ‡Ί EU Server - eu.castorconsent.com Operational
manage.castorconsent.com Operational
Enrollment Portals Operational
πŸ‡ΊπŸ‡Έ US Enrollment Portals ? Operational
πŸ‡ͺπŸ‡Ί EU Enrollment portals ? Operational
Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 15, 2024

No incidents reported today.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 23:33 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 17:00 CEST
Scheduled - Following the maintenance from last Tuesday (April 9th), we require another maintenance window to complete the process. Unfortunately, we are required to schedule this on short notice, ahead of our next regular maintenance window on Tuesdays.

Expected impact is again minimal, with at most 10 minutes of interruption for affected services during this window.

Apr 10, 15:49 CEST
Resolved - This incident has been resolved.
Apr 11, 08:56 CEST
Monitoring - We've deployed a new configuration that should resolve the problem for the time being, but we'll continue to monitor closely.
Apr 10, 23:02 CEST
Update - Our investigation is leading to an underlying infrastructure problem with our hosting provider. We'll continue investigating the problem.
Apr 10, 16:46 CEST
Update - We are continuing to investigate this issue.
Apr 10, 15:03 CEST
Investigating - It's currently not possible to create linked studies with Form Sync.

We are investigating the issue

Apr 10, 11:44 CEST
Apr 10, 2024
Resolved - The scheduled maintenance was successfully completed.
Apr 10, 08:07 CEST
Monitoring - We are performing planned maintenance activities on our EU and UK infrastructure. For affected services there may be a brief interruption of service (1 - 2 minutes).
Apr 9, 23:06 CEST
Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 23:00 CEST
Update - Scheduled maintenance will be extended throughout the night. Expected downtime is minimal.
Apr 9, 22:58 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 21:00 CEST
Scheduled - We'll be performing planned maintenance activities on our EU and UK infrastructure. For affected services there may be a brief service interruption of 1-2 minutes.
Apr 6, 14:37 CEST
Apr 8, 2024

No incidents reported.

Apr 7, 2024
Resolved - This incident has been resolved
Apr 7, 09:59 CEST
Monitoring - The issues should be solved, we are continuing to monitor.
Apr 7, 09:24 CEST
Investigating - We are currently experiencing issues opening some studies.
Apr 7, 03:46 CEST
Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.