Castor Status

All Systems Operational

Castor EDC Operational

🇳🇱 NL Server - data.castoredc.com Operational

🇬🇧 UK Server - uk.castoredc.com Operational

🇺🇸 US Server - us.castoredc.com Operational

🇦🇺 AU Server - au.castoredc.com Operational

Castor EDC - Private Cloud Operational

Castor SMS Operational

Castor eConsent Operational

🇺🇸 US Server - us.castorconsent.com Operational

🇪🇺 EU Server - eu.castorconsent.com Operational

manage.castorconsent.com Operational

Enrollment Portals Operational

🇺🇸 US Enrollment Portals Operational

🇪🇺 EU Enrollment portals Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

Email notifications not being sent

Resolved - Service has been stable, we are closing this incident as resolved.
Mar 26, 10:44 CEST

Monitoring - Service has been restored and all notifications have been backfilled. We'll be monitoring the situation for another 30 minutes before closing this incident as resolved.
Mar 26, 10:11 CEST

Identified - We have identified the cause of the issue and are working on a mitigation.
Mar 26, 09:22 CEST

Investigating - We are investigating reports that outbound email notification are not being sent from data.castoredc.com.
Mar 26, 09:17 CEST

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

EU/UK infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 20:41 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 20:00 CET

Scheduled - We'll be performing planned maintenance activities on our EU and UK infrastructure. For affected services there may be a brief interruption of service (1 - 2 minutes).
Mar 13, 12:11 CET

AU infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 19:13 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:01 CET

Scheduled - We'll be performing planned maintenance activities on our Australian infrastructure. For affected services there may be a brief interruption of service (1 - 2 minutes).
Mar 13, 12:11 CET

US infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 10:45 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 10:30 CET

Scheduled - We'll be performing planned maintenance activities on our US infrastructure. For affected services there may be a brief interruption of service (1 - 2 minutes).
Mar 13, 12:10 CET

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.