Increased response times on selected studies in CDMS NL region

Incident Report for Castor

Resolved

Service remains stable, we're closing this incident as resolved.
Posted May 04, 2023 - 07:48 CEST

Monitoring

We have moved traffic to standby replica of the affected server and response times seem to have normalized. We'll be monitoring the situation to see if it remains stable.
Posted May 04, 2023 - 07:27 CEST

Identified

We have identified an issue leading to elevated response times for a subset of studies on the CDMS NL cluster. We are working on the resolution.
Posted May 04, 2023 - 07:05 CEST
This incident affected: Castor EDC (🇳🇱 NL Server - data.castoredc.com).
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