Emails/Survey notifications are currently not being delivered

Incident Report for Castor

Resolved

This incident has been resolved.
Posted Dec 07, 2023 - 14:24 CET

Monitoring

The backlog of e-mails/survey notifications has been processed and we are monitoring the situation.
Posted Dec 07, 2023 - 13:40 CET

Identified

The issue has been identified and that we have activated a fallback.
Posted Dec 07, 2023 - 13:39 CET

Investigating

We are currently investigating the issue.
Posted Dec 07, 2023 - 12:46 CET
This incident affected: Castor EDC (🇳🇱 NL Server - data.castoredc.com).