Castor Status

All Systems Operational

Castor EDC Operational

🇳🇱 NL Server - data.castoredc.com Operational

🇬🇧 UK Server - uk.castoredc.com Operational

🇺🇸 US Server - us.castoredc.com Operational

🇦🇺 AU Server - au.castoredc.com Operational

Castor EDC - Private Cloud Operational

Castor SMS Operational

Castor eConsent Operational

🇺🇸 US Server - us.castorconsent.com Operational

🇪🇺 EU Server - eu.castorconsent.com Operational

manage.castorconsent.com Operational

Enrollment Portals Operational

🇺🇸 US Enrollment Portals Operational

🇪🇺 EU Enrollment portals Operational

Knowledge Base Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 25, 2025

No incidents reported today.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

A Google Cloud outage is currently affecting our services

Resolved - This incident has been resolved.
Jun 13, 00:00 CEST

Monitoring - The Google Cloud outage that was affecting our services is currently recovering after root cause mitigations were put in place. Our services are operational and we'll monitor the situation until 00:00 CEST.
Jun 12, 23:12 CEST

Identified - Due to a Google Cloud outage, some of our services are currently unavailable. This includes services related to encrypted information in CDMS, such as field encryption, uploading files, and storing or accessing participant email addresses. It's also preventing participants from enrolling in studies via landing pages.
Jun 12, 21:26 CEST

Jun 12, 2025

Jun 11, 2025

No incidents reported.